Everything you wanted to know about buying and selling hotels.
Enhancing the guest experience is crucial for driving repeat visits and positive reviews. Focus on a seamless booking process, personalized touches, efficient check-ins, and consistent quality throughout the stay. Utilize technology to streamline operations and maintain organized communication. Prioritizing guest satisfaction can significantly boost loyalty and revenue.
Boosting direct hotel bookings can significantly increase revenue and enhance guest experiences. Direct bookings eliminate commission fees charged by OTAs, provide better control over guest interactions, and allow you to showcase your brand. Key strategies include building a user-friendly website with high-quality photos, optimizing for search engines, leveraging social media, offering loyalty incentives, and creating attractive packages. By streamlining the booking process and highlighting positive reviews, you can attract more direct reservations. Tools like Bookinglayer can further simplify managing bookings...
Sleep tourism is on the rise as travelers seek vacations centered on achieving quality rest. Innovative hotels are now offering specialized services like pillow menus, sleep concierges, and digital detox cabins to ensure guests enjoy a restorative and luxurious sleep experience.
As holiday prices soar across Europe, day pass apps like Resort Pass, DayPass, and Hotel Treats are gaining popularity by offering affordable access to luxurious hotel pools. For around €30, users can enjoy a day at high-end facilities, making opulent experiences more accessible.
The European Commission has designated Booking.com as a gatekeeper under the Digital Markets Act, imposing stricter regulations to ensure fair competition. This decision reflects Booking.com's significant role in the European tourism sector and follows similar designations for tech giants like Alphabet, Amazon, and Apple.
Step into a realm of unparalleled extravagance where hotel suites boast private recording studios, retractable roofs, and secret chapels, offering guests experiences that transcend the ordinary.
From bespoke ensembles echoing timeless elegance to avant-garde creations celebrating cultural heritage, luxury hotels are embracing haute couture fashion houses to redefine the guest experience through statement uniforms.
A €750,000 ring, feared stolen, takes a surprising journey into a vacuum cleaner before reuniting with its owner, adding another chapter to the Ritz Paris Hotel's saga of lost treasures and daring heists.
In the wake of a slight downturn in the Americas, IHG Hotels & Resorts unveils adjustments to its loyalty program fees, aiming to bolster owner benefits and guest experiences. CEO Elie Maalouf lauds the recent Novum deal as a pivotal move, propelling IHG's growth trajectory. Despite challenges in the U.S., optimism reigns high for a rebound, especially buoyed by strong performance in Europe, the Middle East, and Asia.
Gain profound insights from seasoned hotel executives Federico Gonzalez Tejera and Elie Maalouf as they share their strategies for managing change in the dynamic hospitality industry. From fostering transparent communication to seizing growth opportunities, their perspectives offer valuable guidance for navigating transformational journeys in the ever-evolving world of hotels.
"In a compelling discussion, industry experts highlighted the urgent need for diversity and inclusion within hotel companies, emphasizing transformative changes in hiring and retention strategies. Addressing biases in hiring practices and advocating for mentorship programs, they underscored the transformative potential of a diverse workforce in fostering inclusive environments and driving business success.
Sébastien Bazin, CEO of Accor, shares his perspectives on the current state of world affairs and the hospitality industry's response to challenges like environmental sustainability and technological advancements.
Travelodge celebrates its milestone 600th property with the opening of a new hotel adjacent to the iconic London Oval Cricket Ground, showcasing sustainability and innovative design.
In the competitive landscape of the hospitality industry, small to midsize hotels are finding their niche in hosting intimate social gatherings like weddings and family reunions. While larger hotels may dominate convention business, smaller establishments capitalize on the enduring demand for personalized experiences. From the cozy ambiance of boutique resorts to the historic charm of castle estates, these hotels cater to discerning clientele seeking memorable moments tailored to their vision. Through innovative approaches to event planning, culinary excellence, and attentive...
Explore the innovative strategies and legislative initiatives driving heightened security measures within the hospitality industry, ensuring the safety of guests and employees alike.
Challenges abound for Caribbean hotels undertaking property-improvement plans, from supply chain disruptions to regulatory hurdles. Expert insights from industry leaders shed light on the complexities of renovation projects in the region.
Jesper Palmqvist of STR dispels concerns about rising hotel rates in Asia, emphasizing Japan's enduring appeal despite perceived expense. As rates climb, travelers adapt, recognizing the value of experiences beyond monetary considerations.
The global hotel industry grieves the loss of Simon Cooper, whose unparalleled leadership and dedication elevated hospitality standards worldwide. From his transformative tenure at the helm of the Ritz-Carlton brand to his enduring legacy as a mentor and visionary, Cooper's influence will resonate for generations to come.
Thousands of hotel workers across 18 cities in the U.S. and Canada are gearing up to demand significant pay raises ahead of contract negotiations with major operators.
Unlocking the secrets behind hotel cap rates reveals a world of nuanced variability, shaped by market demand, property type, location, operational performance, and economic conditions.
