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Everything you wanted to know about buying and selling hotels.

Steve Singh’s Otto Secures $6 Million in Seed Funding for AI Travel Assistant

Otto, a startup developing an AI-powered travel assistant, has raised $6 million in seed funding led by Madrona Ventures and supported by Direct Travel and notable angel investors. The platform aims to personalize business travel by learning travelers' preferences and integrating with existing travel services. Otto’s technology is expected to revolutionize the travel experience, offering smarter and more efficient planning and booking solutions.


The Revenue Impact of Wellness on Hotels: A Comprehensive Look

The rise in wellness tourism is boosting hotel revenue, with the Wellness Real Estate Report 2024 showing clear benefits. Major wellness hotels achieve higher ADR and TRevPAR but face higher costs, while Minor wellness properties see significant growth in RevPAR and TRevPAR with better cost efficiency. As wellness programs evolve, they are proving essential for enhancing guest satisfaction and driving profitability in the competitive hospitality sector. Wellness initiatives are increasingly crucial for hotel revenue, enhancing both guest experiences and profitability.


Mastering Seasonal Event Trends: Boosting Sales, Efficiency, and Experiences in Hospitality

Mastering seasonal trends in group and event planning is key for hospitality businesses to boost sales and efficiency. By aligning with peak booking periods and leveraging AI-driven tools, hotels can optimize operations and deliver exceptional guest experiences year-round.


2025 AI-Driven Innovations Revolutionizing Hotel Labor Management

AI is revolutionizing labor management in the hospitality industry by providing real-time data analysis, predictive insights, and automated budgeting, helping hotels optimize staffing, enhance guest experiences, and control costs.


Hyatt Hotels Reports Strong Q2 2024 Performance: Key Highlights and Strategic Growth

Hyatt Hotels reported strong Q2 2024 results, with a 4.7% rise in system-wide RevPAR and a 4.6% net room growth. Net income reached $359 million, and the company achieved record fee revenue of $275 million. Hyatt's asset-light strategy continues to fuel expansion, with a pipeline of 130,000 rooms and significant growth in its World of Hyatt loyalty program. Full-year projections remain positive, with continued focus on shareholder returns and global growth initiatives.


The Power of Organic Social Media for Hotels: Why It Remains Crucial

Organic social media remains a vital tool for hotels, fostering genuine connections, enhancing brand identity, and offering cost-effective ways to reach local and niche audiences. By creating authentic, engaging content, hotels can drive bookings and amplify their reach without the need for paid ads. The potential for viral content further emphasizes the enduring value of organic social media in the hospitality industry.


Apple Pay: Transforming the Hospitality Industry with Seamless Payments

Apple Pay is revolutionizing the hospitality sector, offering a secure and convenient payment method for guests. With over 600 million users globally, it’s driving the shift to mobile payments, increasing guest satisfaction, and boosting hotel revenue. Hoteliers who embrace this technology stand to gain through streamlined operations, higher guest spending, and enhanced security.


Future Hospitality Summit (FHS) World: Unveiling Innovation and Leadership in Dubai

FHS World 2024 is set to take place from September 30 to October 2 in Dubai, bringing together over 1,500 hospitality leaders. The event will feature groundbreaking discussions on investment, innovation, sustainability, and wellness, with 110+ speakers and new features like the Branded Residences Forum and Country Pavilions.


Securing Reservations for VIP Guests in Luxury Hotels: A Concierge’s Guide

To impress VIP guests, start by thoroughly researching their preferences and securing the best availability using your network and negotiation skills. Confirm the booking with a personal touch, prepare their room with tailored amenities, and offer a warm, seamless welcome. Follow up throughout their stay to ensure they have a memorable experience, and invite them back for future visits.


The Right Time to Ask for Loyalty: Building Connections After the Stay

Hotels often ask guests to join loyalty programs at the wrong moment—during the booking process. But true loyalty isn't built on transactions; it's built on positive experiences. By inviting guests to enroll after a successful stay, when they feel valued, hotels can foster genuine community engagement and long-term loyalty.


Monetizing Empty Room Spaces: Turning Downtime into Dollars

Maximize hotel revenue by offering day-use rooms during gaps between check-out and check-in times. This growing trend attracts business travelers and locals, boosting visibility and turning downtime into profit.


Mastering the ‘250-Leads’ Rule: A Strategic Approach to B2B Hotel Sales

In the hospitality industry, where sales managers often have a limited pool of around 250 potential local B2B clients, every interaction counts. David Kijlstra's 250-Leads Rule emphasizes proximity and personalization. By highlighting local connections, tailoring your message to their values, and crafting hyper-personalized emails, you can build lasting relationships and turn leads into loyal customers. Success lies in making every message resonate deeply with your prospects.


From Empty Rooms to Hit Tunes: How Hotel Paradiso Turns Karaoke into Cash

Hotel Paradiso in Paris has found a genius way to boost revenue by converting unused spaces into karaoke rooms and cinema suites. These unique offerings not only increase direct bookings but also elevate guest experiences, driving rave reviews and creating a profitable win-win cycle for the hotel. With creativity, every corner can become a money-maker!


Maximizing Impact by Collaborating with Instagram Influencers

Partnering with local Instagram influencers offers hotels a powerful way to boost brand visibility and drive direct bookings. Micro-influencers with 10k-50k followers are especially effective, engaging their loyal audiences with authentic content. By offering complimentary stays or unique experiences instead of cash, hotels can create mutually beneficial collaborations that feel genuine, attract targeted audiences, and keep marketing costs low. This strategic approach fosters long-term relationships while maximizing social media exposure, driving engagement, and increasing reservations.


A Lesson in Detail: What We Can Learn from Japanese Airbnb Listings

Japanese Airbnb listings are packed with photos of every tiny detail—cutlery, electronics, even neighborhood maps. This level of transparency helps manage guest expectations and drastically reduces bad reviews. Hotels could learn a lot from this approach, ensuring guests know exactly what to expect before they arrive.


Breaking the Glass Ceiling in Travel Tech: How Male Dominance is Stifling Innovation

The travel technology industry is stifled by a glaring gender imbalance, with women vastly underrepresented from entry-level roles to the C-suite. This lack of diversity not only hinders innovation but also risks leaving the sector behind. As male dominance persists, the industry misses crucial opportunities to cater to the needs of female travelers and to unlock its full potential. It's time for leadership to prioritize gender diversity and drive meaningful change before the sector falls further behind.


The Ugly Truth About Hotels: What They Don’t Want You to Know

Behind the luxurious facades of hotels lies a disturbing reality of exploitation, waste, and hidden dangers that most guests never see. From greenwashing scams to underpaid workers and security risks, the industry’s dark secrets might make you think twice before booking your next stay.


The Dark Side of Luxury: Unveiling the Shocking Secrets of the Hotel Industry

Beneath the glamorous surface of the hotel industry lies a world of exploitation, privacy invasions, unsanitary conditions, environmental harm, and even criminal activity. The next time you check into a hotel, the truth behind the luxury might leave you stunned.


The Impact of Hotel Ownership Models on Staff, Retention, and Guest Experience

Oyo has successfully raised $174 million in its Series G funding round, marking a significant boost for the budget hotel chain. This new investment, contributed by Patient Capital, InCred Wealth, and J&A Partners, will support Oyo’s ongoing growth and strategic initiatives, including its complex journey towards an IPO.


New Era for Hospitality: Marriott International Unveils Groundbreaking AI-Driven Concierge Service*

Marriott International has introduced "Marriott Assistant," an advanced AI-driven concierge service designed to enhance guest experiences with personalized recommendations and efficient service management. This innovation aims to redefine hospitality standards by seamlessly integrating AI technology with Marriott's extensive global network.