Everything you wanted to know about buying and selling hotels.
Fear of cancellations often overshadows the benefits of flexible booking policies. But embracing them can boost conversions, loyalty, and even reduce cancellations thanks to a psychological phenomenon called the Endowment Effect.
Ever arrived at your destination and realized your plug doesn’t fit? Modern hotels are solving this common traveler headache by installing multifunctional power outlets in rooms.
Coast Hotels has officially launched its latest franchised property, Listel Whistler, in the heart of Whistler Village, offering guests easy access to world-class skiing, year-round outdoor adventures, and top-notch amenities.
The Canadian hotel industry has shown moderate growth in 2024, with regional differences emerging across the country. Despite economic challenges, certain provinces and urban centers have experienced solid gains, while others face declines.
A Thanksgiving calendar shift impacted the US hotel industry's year-over-year performance for the week ending November 30, 2024. While most markets saw declines, Tampa and Oahu bucked the trend with standout occupancy and ADR gains.
Chef Yannick Alléno, a two-time 3-Michelin-starred maestro, transforms the legendary Orient Express Train and Corinthian yacht into culinary masterpieces, merging timeless heritage with French gastronomic innovation.
Radisson Hotel Group unveils plans for two iconic resorts on Phuket’s Layan Beach—Radisson Resort Layan Phuket and Radisson Blu Resort, Layan Phuket—adding 812 rooms and world-class facilities to this tropical paradise.
Mandarin Oriental announces plans to rebrand two historic European hotels—Hôtel Lutetia in Paris and the Conservatorium Hotel in Amsterdam—marking a significant milestone in its global growth strategy.
The modern hotel general manager is more than an administrator—they are the dynamic force behind a hotel's success, seamlessly blending leadership, business acumen, and technology to create exceptional guest experiences. As the face of the establishment, the GM inspires teams, optimizes profitability, and integrates innovative solutions while preserving the human touch, setting the foundation for long-term operational excellence and guest loyalty.
Whether at a mid-range, boutique, or luxury hotel, the general manager holds the key to shaping memorable guest experiences. From anticipating guest expectations to balancing operational realities, their influence extends far beyond the check-in desk, driving excellence and innovation across categories.
Hilton Worldwide is set to debut in Moldova with the transformation of the historic Dacia Hotel in Chișinău. This landmark investment signals a new era for Moldovan tourism, promising world-class accommodations and economic growth.
Marcus Sutton, a seasoned hotelier, blends Stoicism, prioritization, and hands-on leadership to redefine management in hospitality. From juggling responsibilities to investing in his team, his approach drives record returns while fostering meaningful connections.
The Wynn Al Marjan in Ras Al Khaimah has been awarded the UAE's first commercial gaming license, signaling a bold shift in the region's approach to tourism and luxury hospitality. This iconic resort will feature a casino, lavish accommodations, world-class dining, and expansive event spaces.
STR and Tourism Economics project a shifting landscape in global hospitality, with uneven RevPAR growth across regions due to inflation, geopolitical tensions, and varying economic recoveries. Europe faces dampened ADR gains, while the Asia Pacific struggles with weak Chinese demand. The Middle East shines as a global leader, outpacing 2019 levels by 21%.
Frasers Hospitality achieves significant milestones in sustainability, becoming the first hospitality group in Australia to receive a Green Star Performance rating while earning a 5-Star GRESB 2024 ranking and Regional Sector Leadership in Asia/Hotel. These accolades reinforce its commitment to eco-conscious hospitality and long-term ESG goals.
Hilton announces the debut of its luxury brand, Signia by Hilton, in Amman, Jordan, set to open in 2025. As the brand’s first property outside the United States, the 272-key hotel will feature sophisticated design, state-of-the-art meeting facilities, and curated dining experiences, marking a significant milestone in Hilton’s global expansion strategy.
In the competitive world of hospitality, guests no longer settle for basic services. To thrive, hotels must integrate sustainability, digitalization, and comfort into their offerings, creating seamless, personalized experiences that meet evolving expectations. These three pillars are now essential hygiene factors that not only enhance guest satisfaction but also ensure long-term profitability and reputation.
Unlock the secret to sustainable hotel success by mastering the Profit & Loss (P&L) statement. Learn how commercial teams in sales, marketing, and revenue management can bridge the gap between revenue generation and profitability through financial literacy and strategic cost management.
Misconceptions about Business Intelligence (BI) often prevent hotels from unlocking the full power of their data. By dispelling myths about siloed systems, static reporting, and cost barriers, hotels can embrace BI tools that drive guest satisfaction, revenue growth, and operational efficiency.
In the modern travel landscape, a simple lobby Christmas tree won’t suffice. By creating personalized, immersive holiday experiences, hotels can tap into the festive spirit, ensuring guest satisfaction while driving profitability.
