Navigating the Challenges: Addressing Staff Shortages and Retention in the UK Hospitality Sector
The hospitality industry in the UK is facing unprecedented challenges, with staff shortages emerging as a critical issue in 2024.
Embracing AI: How Colleges are Preparing the Next Generation of Hospitality Professionals
Colleges are integrating AI into hospitality education to prepare future industry professionals for the evolving landscape.
What are the big five in hospitality?
The "Big Five" in the hospitality industry encompass the essential pillars that define the sector's diverse landscape and customer experience.
Atlific Hotels has appointed Christine Kennedy as its new CEO
Atlific Hotels has appointed Christine Kennedy as its new CEO, recognizing her extensive 17-year tenure with the company and her instrumental role in navigating both prosperous and challenging periods.
Empowering Hotel Staff through AI: Merging Technology and Tradition to Elevate Guest Experiences
The role of skill development and upskilling for hotel employees within the context of AI integration cannot be overstated. As AI becomes increasingly integrated into various facets of hotel operations, it is imperative that employees are equipped with the requisite skills to interact with these systems proficiently.
Marriott vs Marriott Bonvoy – Do You Know?
The difference between Marriott and Marriott Bonvoy is that Marriott is the hotel chain, while Marriott Bonvoy is the hotel chain's loyalty program. Launched in 2019, Marriott Bonvoy replaced the Marriott Rewards, Ritz-Carlton Rewards, and Starwood Preferred Guest (SPG) loyalty programs.
The Taylor Swift tour causes hotel rates to reach record highs in Sydney and Melbourne.
Due to Taylor Swift's highly anticipated Eras Tour, both Sydney and Melbourne experienced a surge in hotel rates, with Sydney hitting a staggering over $500 per night during the concert dates. This boost in demand led to record-breaking average daily room rates in both cities, showcasing the significant impact of live events on the hospitality industry.
What a U.S. TikTok ban could mean for travel industry
In response to potential U.S. legislation targeting TikTok, the travel industry is bracing for potential disruptions that could ripple across the digital landscape.
Hilton Expands Lifestyle Category with Acquisition of Graduate Hotels
Hilton, a renowned global hospitality leader, has unveiled plans to enrich its lifestyle hotel offerings through the acquisition of the beloved Graduate Hotels® brand. This strategic move, in partnership with Adventurous Journeys Capital Partners (“AJ Capital”), represents a significant opportunity for Hilton to tap into the thriving lifestyle hotel market, particularly in iconic college towns worldwide.
Expanding Hotel Boom in India’s Smaller Cities
As travelers in India increasingly seek out lesser-known domestic destinations, major hotel brands are seizing the opportunity to expand into the country's hinterlands. The hospitality industry in India is experiencing rapid growth, with data from real estate services firm JLL showing significant expansion in both tier 2 and tier 3 cities.
Sandman Hotel Group has opened a new Signature-branded hotel in Dartmouth, Nova Scotia
The entire Sandman family is thrilled about the debut of this stunning property in Dartmouth.
Avison Young Unveils Canada Hotel Market Report: Strong Recovery and Optimistic Outlook for 2024
The Avison Young Canada Hotel Market Report highlights the remarkable recovery of major Canadian markets, showcasing a surge in key performance metrics such as Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), and occupancy. With significant increases in leisure travel and demand from local groups, the report indicates a promising outlook for the hospitality sector in 2024.
Canadian Travelodge by Wyndham Properties Excel in 2023 ‘Best Of’ Awards
A total of 12 Canadian-based Travelodge by Wyndham hotels have been recognized as winners of the prestigious 2023 "Best Of" Travelodge awards. These properties have been acknowledged for their consistent delivery of outstanding customer experiences, marked by high guest satisfaction scores, adherence to mandatory training protocols, and exemplary standing throughout the year.
Embracing the Mobile Revolution: The Rise of Contactless Hospitality
According to a recent study conducted by Oracle in 2022, a staggering 73% of travelers expressed a strong desire to leverage their smartphones for a range of hotel-related tasks, including booking reservations, checking in, and even ordering room service.
Pioneering a Digital Frontier: The Evolution of Front Desk Experience in Hospitality
China has expanded its visa-free entry policy to include citizens from six additional European countries: Switzerland, Ireland, Hungary, Austria, Belgium, and Luxembourg.
China to allow visa-free entry to citizens from 6 more European countries
China has expanded its visa-free entry policy to include citizens from six additional European countries: Switzerland, Ireland, Hungary, Austria, Belgium, and Luxembourg.
Chip Rogers Resigns as CEO of American Hotel & Lodging Association
In a LinkedIn post, Rogers said the last five years of his life have been “amazing”, but that the job had meant more than “450 nights on the road”. He continued: “Now, it’s time for a break. I’m leaving the American Hotel & Lodging Association, but I know I’ll see you all soon!”
Airbnb Implements Global Ban on Indoor Security Cameras
Airbnb announced a significant update to its privacy policy, prohibiting the use of indoor security cameras across all its listings worldwide.
Strategies to Combat Hotel Theft: Safeguarding Hospitality Assets
Combatting hotel theft requires a multifaceted approach that addresses both preventive measures and reactive strategies. Here are some effective tactics to reduce instances of theft within hotel premises:
Unveiling the Shadows: Insights into Hotel Theft
In a revealing glimpse into the darker side of hotel hospitality, a survey conducted by Hotels.com in 2014 uncovered a startling statistic: approximately 35% of guests confessed to engaging in acts of theft during their hotel stays.