As e-commerce and card-not-present transactions surge, the hospitality industry faces a steep rise in fraud. Adopting AI-driven solutions can empower hotels to stay ahead of fraudulent schemes, reduce chargebacks, and safeguard guest trust.
Independent hotels in Europe are not only abundant in room inventory but also pivotal for their unique offerings, local charm, and flexible service. Despite the allure of chain hotels’ resources and loyalty programs, independent properties hold crucial advantages, from personalized guest experiences to adaptable revenue strategies, empowering them to compete robustly for market share.
As contactless technology reshapes the hospitality industry, hotels face a critical question: how much are guests truly willing to pay for the convenience and safety these innovations offer? Understanding guest preferences and willingness to pay (WTP) for different services will be key to maximizing investment returns while enhancing customer satisfaction.
The UN's newly introduced Pact for the Future focuses on sustainability, climate action, technological innovation, and social inclusivity, reshaping the hospitality sector. As hotels and tourism operators adapt to global expectations, they face new opportunities and challenges in aligning with the sustainable development goals (SDGs) while enhancing profitability and customer satisfaction.
As India's economy and population grow at breakneck speeds, the hospitality industry is poised for significant expansion. A deeper look reveals why this nation is capturing global attention and what it means for future hotel investments.
In a sluggish RevPAR environment, maximizing hotel revenue requires smart, adaptable approaches. By focusing on strategic team management, leveraging F&B programs, and optimizing sales efforts, hoteliers can unlock revenue opportunities. Three industry experts share key strategies for success.
The inaugural Quebec Hotel Investment Conference (QHIC) showcased the evolving landscape of Quebec's hotel industry, with discussions highlighting economic growth, labor shortages, sustainability, and investment trends. Experts focused on the pressing need for hotel renovations, green energy integration, and creative succession planning for family-owned businesses. The event set a cautiously optimistic tone, encouraging hoteliers to embrace innovation while overcoming regulatory and market challenges.
In January 2025, STAY Magazine and Big Picture Conferences will launch the Canadian Hotel GM Exchange (CHGME), an exclusive, first-of-its-kind event designed to unite Canada's leading hotel general managers. This groundbreaking summit will serve as a vital platform for property-level leaders to exchange insights, gain strategic knowledge, and explore the future of the hospitality industry.CHGME will bring together top general managers from across the country for a day of knowledge-sharing, networking, and professional growth. This unique event focuses on topics...
The 2024 MICHELIN Guide has awarded its newly introduced One, Two, and Three Key distinctions to outstanding hotels across Canada, marking a historic moment for the country’s luxury hospitality sector. This guide sets a new global standard, recognizing hotels for exceptional hospitality, unique character, and impeccable service.
Ottawa’s hotel market is on the verge of a significant transformation with the introduction of four major international brands—AC Marriott, Moxy, Renaissance, and Hard Rock Hotel. As the city positions itself as a key destination for business and leisure travel, these additions will enhance its accommodation capacity and elevate its global reputation as a premier hub for tourism and conferences.
As demand for luxury travel skyrockets, The Affluent Traveler Collection (ATC) continues its rapid expansion. With new high-end travel agencies and prestigious partners joining the fold, ATC is set to deliver bespoke experiences for affluent consumers. The network’s recent growth underscores the importance of personalized service and immersive travel experiences, positioning ATC as a leader in the luxury travel market.
The GX Community Tourism Summit in Jaipur, India, spotlighted the future of travel with a focus on community-based tourism. G Adventures’ founder, Bruce Poon Tip, emphasized the potential of tourism to create meaningful social change, highlighting the importance of giving back to local communities while traveling. Alongside various announcements, including the launch of Solo-ish Adventures and the 2025 GX Summit location in Jordan, the event showcased how travel can foster both personal and community transformation.
Hyatt Hotels is rapidly growing its luxury and lifestyle portfolio across the Americas, with over 20 openings planned through 2025. This expansion, featuring new properties in prime markets from Miami to Mexico, underscores Hyatt’s commitment to delivering unique, immersive guest experiences and enhancing its presence in key leisure destinations.
Hotel uniforms are more than just attire—they are an extension of the hotel’s brand, functionality, and overall guest experience. From front desk staff to housekeeping, well-designed uniforms help shape first impressions and ensure practicality in daily operations.
Expedia Group has introduced its flexible loyalty program, One Key, to UK travelers. This innovative scheme, offering rewards across Expedia, Hotels.com, and Vrbo, allows members to earn OneKeyCash for discounts on future bookings.
The Independent Hotel Show returns on 15-16 October 2024 at Olympia London, bringing together hoteliers, suppliers, and industry experts for two days of networking, trend insights, and inspiration.
Despite challenging market conditions, pubs outpaced restaurants and bars in August 2024, showing signs of resilience in the hospitality sector. With modest growth, the industry faces crucial decisions ahead of the Autumn Budget.
With new tipping regulations coming into effect this October, hospitality businesses face significant changes in how tips are distributed. Are you ready to comply with the new legal framework?
Want to tap into the growing demand for long-stay bookings? Learn how to identify companies relocating employees to your city using LinkedIn Sales Navigator, a strategy ideal for industries relocating high-level specialists.
Hotels are rethinking traditional layouts by relocating reception desks from the ground floor to upper levels, unlocking prime real estate for more lucrative and guest-focused amenities. This innovative approach enhances the guest experience while maximizing the value of high-traffic areas.
