HSMAI Global has introduced the Certified Hotel Sales Leader (CHSL) certification to recognize and enhance the expertise of hotel sales leaders. This program covers essential sales and commercial strategies, offering professionals recognition, career advancement, and the ability to drive revenue growth through best practices and data-driven insights.
Strawberry Group has successfully implemented the Mews Property Management System across its 230 hotels, enhancing operational efficiency and guest experiences. This rollout, benefiting 9,000 employees, underscores Strawberry's commitment to innovation in the hospitality industry.
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Discover strategic tax-saving strategies tailored to your hotel investments. Act now to safeguard your profits amidst rising capital gains taxes.
Attention Brokers: Do Your Clients Own Hotels? Do they prefer a hands-off approach to management? Are they exploring new ventures or planning retirement? Discover the Solution! As seasoned real estate experts specializing in hotel transactions, we offer bespoke strategies to address your clients' unique requirements...
Discover how AI and data analytics revolutionize guest services, from personalized recommendations to dynamic pricing strategies, enhancing satisfaction while optimizing operations for increased profitability.
Delve into the dynamic world of hospitality procurement with Paula Ebling as she shares insights on staying ahead of trends and optimizing guest experiences.
Explore how industry titans anticipate India and China's ascent as travel powerhouses amidst a resurgence in business travel and a broader societal shift towards experiential investments.
Traveling alone? Enhance your hotel room security with a simple TikTok hack using a wine glass to alert you of intruders. This trick, alongside essential safety tips from the U.S. Department of State, can provide peace of mind and ensure a secure stay.
s interest rates remain elevated, hotel investors face significant challenges and opportunities in financing decisions. This article explores historical interest rate trends and insights from the Federal Open Market Committee (FOMC) to provide a comprehensive outlook on the future of hotel financing. Understanding these dynamics is crucial for making informed investment decisions in this evolving economic landscape.
As we move through 2024, the U.S. hotel industry faces a blend of opportunities and challenges. Strong group demand and controlled supply growth offer bright spots, while economic uncertainties and competitive pressures from short-term rentals and the cruise industry present hurdles. Navigating these mixed signals will be key to achieving modest growth in the year ahead.
**Key Strategies for Hoteliers in 2024**In 2024, hoteliers must adapt to evolving trends and technologies to stay competitive. Embrace smart room technology, prioritize sustainability with eco-friendly practices, and enhance guest experiences through personalization. Strengthen your marketing efforts with optimized online presence and influencer collaborations. Implementing these strategies will drive guest satisfaction and business growth.
Guest feedback is vital for the success of any hospitality business. It guides improvements, enhances guest satisfaction, and influences future bookings. This article explores why guest feedback is essential and provides practical tips for collecting and leveraging valuable insights to elevate your hotel's services.
Enhancing the guest experience is crucial for driving repeat visits and positive reviews. Focus on a seamless booking process, personalized touches, efficient check-ins, and consistent quality throughout the stay. Utilize technology to streamline operations and maintain organized communication. Prioritizing guest satisfaction can significantly boost loyalty and revenue.
Boosting direct hotel bookings can significantly increase revenue and enhance guest experiences. Direct bookings eliminate commission fees charged by OTAs, provide better control over guest interactions, and allow you to showcase your brand. Key strategies include building a user-friendly website with high-quality photos, optimizing for search engines, leveraging social media, offering loyalty incentives, and creating attractive packages. By streamlining the booking process and highlighting positive reviews, you can attract more direct reservations. Tools like Bookinglayer can further simplify managing bookings...
Sleep tourism is on the rise as travelers seek vacations centered on achieving quality rest. Innovative hotels are now offering specialized services like pillow menus, sleep concierges, and digital detox cabins to ensure guests enjoy a restorative and luxurious sleep experience.
As holiday prices soar across Europe, day pass apps like Resort Pass, DayPass, and Hotel Treats are gaining popularity by offering affordable access to luxurious hotel pools. For around €30, users can enjoy a day at high-end facilities, making opulent experiences more accessible.
The European Commission has designated Booking.com as a gatekeeper under the Digital Markets Act, imposing stricter regulations to ensure fair competition. This decision reflects Booking.com's significant role in the European tourism sector and follows similar designations for tech giants like Alphabet, Amazon, and Apple.
Step into a realm of unparalleled extravagance where hotel suites boast private recording studios, retractable roofs, and secret chapels, offering guests experiences that transcend the ordinary.
