Author - FALLZ HOTELS™

UK – Preparing for the New Tipping Legislation: Essential Insights for Hoteliers

The UK hospitality industry is gearing up for significant changes with the introduction of new tipping legislation, now set to take effect in October 2024. This law mandates that hotels and other hospitality businesses must allocate 100% of tips to staff without deductions, ensuring fair distribution and transparency. Hoteliers need to implement a written tipping policy, maintain detailed records, and address any issues through established processes to comply with the new regulations. The legislation aims to enhance fairness for workers...

Habyt Ventures into Hospitality: Blurring the Lines Between Living and Hotel Stays

Habyt's entry into the hotel sector with The Waterfront in Berlin highlights the growing crossover between living and hospitality. This move follows significant acquisitions and caters to both short-term and long-term stays, reflecting industry trends towards flexible living solutions.

Hilton’s Strategic Move: Expanding NoMad Hotels Globally

Shortly after announcing plans to acquire Graduate Hotels, Hilton has made a bold move by purchasing a controlling interest in Sydell Group to expand the NoMad Hotels brand, aiming for up to 100 sites. This is an ambitious goal considering that only two NoMad properties are currently operational, with one set to reflag soon.

Anyone who doesn’t have the passion for it shouldn’t be in the hospitality industry – Passion and Vision in Hospitality: Austin Roach’s Journey

Austin Roach, chairman of Radisson Blu Bengaluru, Outer Ring Road and owner of Roach Lifescapes, emphasizes the essential role of passion in the hospitality industry: "Anyone who doesn't have the passion for it shouldn't be in the hospitality industry, for that may be in any industry." He discusses his transition from real estate to hospitality, driven by opportunity and a vision for high-quality leisure properties in India.

ESG in Hospitality: Shaping Consumer and Corporate Strategies

A new report by PACE Dimensions and BVA BDRC reveals shifting attitudes towards ESG in hospitality, emphasizing the growing demand for sustainability and its integration into corporate practices.

Guesty Raises $130 Million in Series F Funding, Eyes Global Expansion and IPO

Guesty secures $130 million in Series F funding led by KKR, aiming to expand its property management platform globally and prepare for a future IPO, buoyed by strong investor confidence and strategic acquisitions.

Booking.com Ends Travel Sustainable Program Amid Accusations of Misleading Ratings

Booking.com is ending its Travel Sustainable program after criticism from the Dutch competition regulator for misleading sustainability ratings. The program will be replaced with a filter for properties with third-party certifications to provide clearer and more reliable sustainability information to consumers.

Otamiser Secures $3 Million for Global Expansion

Belgium-based Otamiser, the world's first OTA ranking management platform, raised $3 million in its first funding round led by Pitchdrive VC. The funds will support expanding to 1,000 hotels and 100,000 short-term rentals worldwide, enhancing their data-driven tools, and launching a new AI-driven product for Airbnb operators.

Hotel Apps Found Collecting User Data Without Proper Disclosure

Research by Cybernews reveals that many travel and hotel apps access user data, including location, camera, and messages, often without proper disclosure. The study examined 22 apps, such as Booking.com and Hilton Honors, highlighting privacy concerns and the need for users to review app permissions carefully.

UK Hotel Investment Reaches £3 Billion in First Half of 2024

Hotel investment in the UK reached £3 billion in the first half of 2024, significantly boosted by major portfolio transactions. Key deals included Blackstone's £850 million purchase of Village Hotels, Starwood Capital's £800 million acquisition of Radisson Edwardian Hotels, and Landsec's £400 million sale to Ares Management. This marks a notable increase from £990 million in H1 2023, though still 10% below pre-pandemic levels. US investors led the activity, accounting for 77% of total investments, with London being the primary...

The Original Pioneer of Hybrid Hospitality

Unless you're from Amsterdam, you might not know Hotel Casa. Founded in the late 1950s to address student housing shortages, Hotel Casa operates as a non-profit, blending hotel rooms with student housing. This model creates a diverse environment and generates extra revenue to subsidize affordable student accommodation. With 550 rooms, a profitable 24/7 lobby shop, modern meeting spaces, and a flexible F&B staff composed of students, Hotel Casa stands out as a pioneer in hybrid hospitality.

Reimagine Your Hotel Merchandise Line for Lasting Impact

As a hotelier, your guests may spend 10 to 15 nights a year at your property, but that leaves around 350 days when you're not on their minds. To bridge this gap, offer unique, everyday merchandise that keeps your brand top of mind. Items like branded mugs, travel essentials, and custom scents can foster stronger connections and enhance brand loyalty. By focusing on practical, innovative, and personalized products, you can create lasting impressions and encourage repeat visits.

Mastering the Conversion: Turning Site Visits into Confirmed Reservations for Marriage Events and Business Conferences

Transforming Site Visits into BookingsTo turn site visits into confirmed reservations for weddings and business conferences, focus on personalized experiences, seamless coordination, and standout details. Greet clients with personalized touches like custom signs or refreshments, highlight key features and amenities, and ensure consistent communication. Follow up with tailored proposals and timely incentives to secure the booking. These strategies make your venue the top choice for any event.

The Importance of Clear Instructions in Enhancing Guest Experience

The Importance of Clear Instructions in Enhancing Guest ExperienceYou might chuckle at needing instructions for a light switch, but for someone from another culture, it can be puzzling. This is why it's crucial for hotels to label confusing elements. Small acts like this show a hotel's commitment to guest care and significantly enhance the overall experience.

Robotics Revolutionizing Hospitality in Canada

"Canada is just beginning its journey with hospitality robots," notes Greg Staley of E-Pro Bot Inc., representing KEENON Robotics. While countries like China and Japan lead in hotel robotics, Canada is catching up, integrating robots like Relay2 at venues such as Montreal’s Hotel Monville."

Hilton Aims for 300 Hotels in Caribbean and Latin America with Robust Expansion

Hilton is set to expand its presence in the Caribbean and Latin America, aiming to surpass 300 hotels within the next three years. Following a record-breaking year, Hilton's President and CEO Chris Nassetta emphasized the company's commitment to the region during visits to several countries. With over 100 hotels in the pipeline and plans to enter new markets, Hilton is poised for significant growth. This expansion is expected to create thousands of new jobs and further solidify Hilton's position as...

The Indian Hotels Company Signs Sixth Taj Hotel in Goa

Indian Hotels Company (IHCL) has announced the signing of a new Taj hotel in Anjuna, North Goa, marking its sixth Taj property in the region. This 170-key beachfront resort, developed in collaboration with Bharat Realty Venture Pvt Ltd, will feature extensive dining options, wellness facilities, and North Goa's largest banquet hall, enhancing the area's hospitality landscape.

Apple Hospitality REIT Acquires Embassy Suites Madison Downtown (Wisconsin, USA) for $79.5 Million

Apple Hospitality REIT, Inc. (NYSE: APLE) has purchased the 262-room Embassy Suites by Hilton Madison Downtown for $79.5 million. The newly constructed hotel is strategically located in downtown Madison, Wisconsin, close to major attractions and business hubs. This acquisition enhances Apple Hospitality's portfolio, which now includes 224 hotels with over 30,000 guest rooms across 37 states and the District of Columbia.

Top 10 Hospitality Industry Trends to Watch in 2024

As we approach 2024, the hospitality industry is set for significant changes. Key trends include a stronger focus on sustainability, the rise of plant-based menus, the integration of contactless technology, and the growing demand for personalized service. Embracing AI and health-centric offerings, prioritizing local sourcing, and adapting to hybrid work-leisure spaces will be crucial. The industry will also need to address ongoing labor shortages and maintain flexibility to stay competitive.

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