Japanese Airbnb listings are packed with photos of every tiny detail—cutlery, electronics, even neighborhood maps. This level of transparency helps manage guest expectations and drastically reduces bad reviews. Hotels could learn a lot from this approach, ensuring guests know exactly what to expect before they arrive.
The travel technology industry is stifled by a glaring gender imbalance, with women vastly underrepresented from entry-level roles to the C-suite. This lack of diversity not only hinders innovation but also risks leaving the sector behind. As male dominance persists, the industry misses crucial opportunities to cater to the needs of female travelers and to unlock its full potential. It's time for leadership to prioritize gender diversity and drive meaningful change before the sector falls further behind.
Behind the luxurious facades of hotels lies a disturbing reality of exploitation, waste, and hidden dangers that most guests never see. From greenwashing scams to underpaid workers and security risks, the industry’s dark secrets might make you think twice before booking your next stay.
Beneath the glamorous surface of the hotel industry lies a world of exploitation, privacy invasions, unsanitary conditions, environmental harm, and even criminal activity. The next time you check into a hotel, the truth behind the luxury might leave you stunned.
Oyo has successfully raised $174 million in its Series G funding round, marking a significant boost for the budget hotel chain. This new investment, contributed by Patient Capital, InCred Wealth, and J&A Partners, will support Oyo’s ongoing growth and strategic initiatives, including its complex journey towards an IPO.
Marriott International has introduced "Marriott Assistant," an advanced AI-driven concierge service designed to enhance guest experiences with personalized recommendations and efficient service management. This innovation aims to redefine hospitality standards by seamlessly integrating AI technology with Marriott's extensive global network.
Oyo has successfully raised $174 million in its Series G funding round, marking a significant boost for the budget hotel chain. This new investment, contributed by Patient Capital, InCred Wealth, and J&A Partners, will support Oyo’s ongoing growth and strategic initiatives, including its complex journey towards an IPO.
As the travel industry grapples with shifting consumer preferences, the rise of the experience economy presents a crucial opportunity. In a world where Millennials and Gen Z are prioritizing genuine connections and meaningful experiences over material gains, travel brands must adapt to meet this demand for immersive and community-driven adventures. This approach not only aligns with evolving consumer values but also promises long-term loyalty and success.
As the hospitality industry navigates post-pandemic shifts and evolving traveler preferences, subscription models are emerging as a promising new frontier. Programs like CitizenM's MycitizenM+ and Ennismore’s Dis-loyalty signal a shift towards more personalized, value-driven travel experiences. While challenges such as legacy systems and market unpredictability remain, the potential for hospitality subscriptions to enhance customer loyalty, provide stable revenue streams, and offer unique experiences suggests that the future of travel may well be subscription-based.
The recent U.S. antitrust ruling against Google has sparked varied reactions across the travel industry. While some leaders see potential benefits like reduced marketing costs and new platform opportunities, others express concerns over the long-term impacts on business models and the reliance on Google’s search dominance. As appeals are likely, the industry braces for changes that could reshape the digital landscape.
Tripadvisor is expanding its app's capabilities by introducing in-app hotel bookings through a partnership with Hopper Technology Solutions. This new feature aims to deepen user engagement, allowing members to plan and book their entire trip seamlessly within the app, further driving revenue growth and enhancing the overall user experience.
Maximizing your property's potential in today's evolving hospitality landscape requires rethinking traditional metrics and creatively utilizing every space. By embracing innovative technology and redefining occupancy, hotels can unlock new revenue streams, enhance guest experiences, and stay competitive in a dynamic market.
Hyatt Hotels Corporation's Q2 2024 results show a 4.7% increase in RevPAR and a net rooms growth of 4.6%. The company achieved a net income of $359 million and adjusted EBITDA of $307 million. Hyatt’s pipeline hit a record 130,000 rooms, and the World of Hyatt loyalty program grew to 48 million members.
The Master Innholders are offering scholarships for up to 12 UK hospitality professionals to advance their careers through two prestigious programs: the Talent Development Programme at Cranfield University and the General Managers Programme at Cornell University. Applications are open until August 30, 2024.
Dusit International and King Square Development Co., Ltd have announced a new project in Bangkok, featuring the Dusit Suites Kingsquare and KingsQuare Residence, set to open in 2026. This upscale development on Rama 3 Road will include a hotel with 60 rooms and 49 serviced suites, alongside a 52-storey luxury residential tower with 222 residences. The complex will also feature a shopping center and offer a range of high-end amenities.
Net Affinity has introduced a Hotel Mobile Barometer to help hotels track and compare their mobile booking performance. With mobile bookings rising—65% in the UK and 59% in Ireland—the tool offers insights and benchmarks against national averages, highlighting the importance of optimizing mobile user experience for high-value bookings.
The Cube Hotel in Birmingham is listed for £12 million after its owners entered administration in July. The hotel, located on the 23rd and 24th floors of the 25-storey Cube development, features 52 rooms, an 180-cover Marco Pierre White restaurant, and a rooftop bar. Joint administrators Quantuma Advisory Ltd are overseeing the sale, with Watling Real Estate and Graham + Sibbald managing the marketing. The property offers potential for significant branding and trading enhancements.
