Marriott Bonvoy and BetMGM have joined forces to introduce exciting new travel rewards. Members can now earn BetMGM Rewards points by linking their accounts and engaging in wagering activities. These points can be exchanged for Marriott Bonvoy points, allowing users to redeem various experiences, including complimentary stays at Marriott Bonvoy's extensive network of properties worldwide.
Ron Burkle, the executive chairman of Soho House, responds to rumors regarding the group's potential return to private ownership, expressing skepticism about claims of non-profitability despite the evident success of their establishments.
Hampton by Hilton unveils a new North American prototype and brand identity refresh, reaffirming its commitment to service excellence and guest satisfaction in the dynamic hospitality landscape.
A recent survey of UK hospitality workers sheds light on concerning trends, with nearly two-thirds not being compensated for overtime, despite a marginal improvement from the previous year.
In today's competitive hospitality landscape, hotels can unlock significant value by enticing guests to book directly. Discover how innovative solutions and strategic marketing initiatives empower hotels to create immersive online experiences, maintain rate parity, and drive conversions, ultimately maximizing revenue growth.
Prepare for an anticipated increase in travelers, with 72% of Americans planning to maintain or boost their hotel stays this year. Amidst inflationary challenges, effective hotel sales strategies are vital for thriving in the evolving hospitality landscape. Leveraging technology and innovative approaches is crucial, with 20 actionable tactics outlined to boost revenue and elevate sales performance. From upsells and direct booking incentives to social media engagement and strategic partnerships, hotels can optimize their sales efforts to cater to modern travelers....
Hotels, typically associated with leisure, luxury, and routine activities like business trips, found themselves facing unprecedented challenges amidst the COVID-19 crisis. As the pandemic disrupted the global tourism industry, hotels were swiftly adapting to new roles, serving as accommodations for medical personnel, quarantine facilities, or even makeshift hospitals.
Fraud poses a significant threat to the hospitality industry, with an estimated 5-6% of annual revenue being lost to fraudulent activities, as reported by the Association of Certified Fraud Examiners. Without robust fraud prevention measures in place, hotels risk damaging their reputation and financial stability, as well as losing valuable customers. To address this challenge effectively, hoteliers must be vigilant in identifying and mitigating various types of fraud, both external and internal, while also staying informed about emerging trends in...
Capturing the essence of a property's ambiance can significantly influence travelers' booking decisions, with over 90% emphasizing its importance.
In today's hospitality landscape, AI technology offers hotels invaluable insights into guest preferences and behaviors.
Title: Elevating Hospitality: The Unmatched Appeal of Boutique HotelsExcerpt: Discover why boutique hotels are setting the standard for excellence in the hospitality industry. With superior performance metrics, including higher occupancy rates and Average Daily Rate (ADR), these distinctive accommodations are redefining the guest experience. As the Global Boutique Hotel market anticipates significant growth in the coming years, boutique hotels continue to captivate travelers with their personalized service, unique ambiance, and immersive experiences. Explore how boutique hotels go above and beyond to...
Family-themed suites in hotels offer a unique and enriching experience for travelers, especially those with children. These specialized accommodations go beyond the standard hotel room to provide families with an immersive environment that caters to their specific needs and preferences. By creating spaces that are designed with families in mind, hotels can enhance the overall guest experience and foster a sense of comfort, connection, and enjoyment for both parents and children alike.
A group of hackers has devised a method to rapidly unlock any of the 3 million hotel keycard locks, specifically those under the Saflok brand. While the company responsible for these locks is working on a solution, its implementation across hotels may take an extended period, possibly stretching into months or even years. These Saflok door security systems, sold by Swiss lock maker Dormakaba, have been installed on 3 million doors inside 13,000 properties in 131 countries.
Labor shortages in the hospitality industry have become a pressing concern, exacerbated by a multitude of factors including low wages, lack of benefits, and job insecurity. This shortage poses significant challenges for businesses, hindering their ability to attract and retain skilled labor essential for delivering exceptional guest experiences. To address this issue and thrive in a competitive landscape, hoteliers must implement strategies that not only attract top talent but also foster a supportive and inclusive work environment.
